The account was limited after I entered the wrong password several times and I was told to change my password, change my security question, proof my address and upload a photo ID for me to regain full access to the account.
Instantly, I changed my password, changed my security question and those were marked as "resolved" at the resolution centre but I couldn't proof my address.
PayPal rejected the NEPA bill (utility bill) which I uploaded simply because another name (name of the house owner) is on the bill.
I also couldn't resolve the issue with my driver's license because the address on it is different from the address on my PayPal account. I used the address of where I reside presently when I opened the Nigeria PayPal account but my home address is what I have on the driver's license.
The whole thing pissed me off. For months, I abandoned the account and relied on Pay4ME services of my friends for online purchases that require PayPal.
Today, I decided to check the inbox of my PayPal email address for mails related to PayPal limitation removal. Fortunately, I saw an email in which it was stated that I can also send screenshots of online statements which has logo of institution, name, address,valid date of issue and transactions (if bank account).
For some seconds, I thought of an online statement I can use and I decided to try my Google Adsense account. I quickly signed in to my Adsense account and took a screenshot of the most recent Payment receipt. I signed it to my PayPal account and uploaded it at the resolution center.
Few hours later, I received a mail that my PayPal account access has been restored. Good news..right? :)
Immediately, I started combing the web for Cyber Monday deals..eh eh. Yes, I just can't wait to grab some fantastic deals.
NB: You can access your Adsense Payment receipts via the Payment page, after clicking on the "gear" icon if signed in via PC.