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    recover a BlackBerry smartphone from any state

    How to to recover a BlackBerry smartphone after all
    other possible means of recovery have been exhausted.

    * Remove the battery from the BlackBerry

    * Open a web browser on a PC (Mozilla Firefox is
    recommended ) and navigate to http://hovatek.com/
    redirect.php?link=htt...com/update (Ensure to click
    'Skip Ad' to proceed)

    * Click Check for Updates.

    * Wait for the Device Connection dialog box to
    appear with no result for pin.
    * Connect the BlackBerry smartphone to
    the computer
    with the battery removed.

    * Press Ok when the PIN field is populated with the
    BlackBerry smartphones PIN number or PIN-
    Unknown is displayed.
    Note: Some BlackBerry smartphones may be in a
    reset loop, which will cause the field to populate and
    This is not an issue; pressing OK when the
    PIN field is populated will allow the process to move

    * Select the appropriate version of BlackBerry
    Device Software and applications for the BlackBerry
    smartphone, click Next.

    * At the Review the following options before you
    begin dialog, insert the battery without unplugging the
    USB cable.

    * Press Install update.

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